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Last updated January 05, 2026
This Privacy Notice for Ing. Grall
(doing business as Better Love Institute ) (
- Visit our website
at betterloveinstitute.com or any website of ours that links to this Privacy Notice
-
The Better Love Institute sells programs and courses to live a happy relationship.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help
you understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services.office@betterloveinstitute.com .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you interact with us
and the Services, the choices you make, and the products and features you use. Learn more
about personal information you disclose to us.
Do we process any sensitive personal information? Some of the
information may be considered
Do we collect any information from third parties?
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so. Learn
more about how we process your information.
In what situations and with which
How do we keep your information safe? We have adequate
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your personal information.
Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights
is by https://betterloveinstitute.com/contact
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you
Personal Information Provided by You. The personal information that
we collect depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal information we
collect may include the following:
-
names
-
email addresses
-
mailing addresses
-
debit/credit card numbers
-
billing addresses
-
contact or authentication data
-
passwords
-
contact preferences
-
phone numbers
Payment Data. We may collect data necessary to process your payment
if you choose to make purchases, such as your payment instrument number, and the security
code associated with your payment instrument. All payment data is handled and stored
byPayPal Stripe Dodo Payments Paddle https://www.paypal.com/us/legalhub/paypal/privacy-full https://stripe.com/at/privacy https://dodopayments.com/privacy-policy https://www.paddle.com/legal/privacy
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you
use our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies. https://betterloveinstitute.com/de/privacy/ .
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage,
and performance information our servers automatically collect when you access or use
our Services and which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information, browser type, and settings
and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services. Depending on the device
used, this device data may include information such as your IP address (or proxy server),
device and application identification numbers, location, browser type, hardware model,
Internet service provider and/or mobile carrier, operating system, and system configuration
information.
- Location Data. We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we collect
depends on the type and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect geolocation data that tells
us your current location (based on your IP address). You can opt out of allowing us
to collect this information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you may not
be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your account, as
well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We
may process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
- To send administrative information to you. We may
process your information to send you details about our products and
services, changes to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your
information when necessary to request feedback and to contact you about
your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For
more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To deliver targeted advertising to you. We may process
your information to develop and display
personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: https://betterloveinstitute.com/de/privacy/ .
- To protect our Services. We may process your information
as part of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
- To identify usage trends. We may process information
about how you use our Services to better understand how they are
being used so we can improve them.
- To determine the effectiveness of our marketing and
promotional campaigns. We may process your information to better understand how to
provide marketing and promotional campaigns that are most relevant
to you.
- To save or protect an individual's vital interest. We may process your information when necessary to save or
protect an individual’s vital interest, such as to prevent
harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. If you are located in the EU or UK, this section
applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR
require us to explain the valid legal bases we rely on in
order to process your personal information. As such, we may
rely on the following legal bases to process your personal
information:
- Consent. We may process your
information if you have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process
your personal information when we believe it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts
on our products and services
- Develop and display
personalized and relevant advertising content for our users
-
Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so
we can improve user experience
- Legal Obligations. We may process your information
where we believe it is necessary for compliance with our legal
obligations, such as to cooperate with a law enforcement body
or regulatory agency, exercise or defend our legal rights,
or disclose your information as evidence in litigation in which
we are involved.
- Vital Interests. We may process your information
where we believe it is necessary to protect your vital interests
or the vital interests of a third party, such as situations
involving potential threats to the safety of any person.
If you are located in Canada, this section applies to
you.
We may process your information if you have given us
specific permission (i.e.
In some exceptional cases, we may be legally permitted
under applicable law to process your information without
your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are
met
- If it is contained in a witness statement and the
collection is necessary to assess, process, or settle an
insurance claim
- For identifying injured, ill, or deceased persons and
communicating with next of kin
- If we have reasonable grounds to believe an individual
has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with
consent would compromise the availability or the accuracy
of the information and the collection is reasonable for
purposes related to investigating a breach of an agreement
or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena,
warrant, court order, or rules of the court relating to
the production of records
- If it was produced by an individual in the course of
their employment, business, or profession and the
collection is consistent with the purposes for which the
information was produced
- If the collection is solely for journalistic, artistic,
or literary purposes
- If the information is publicly available and is specified
by the regulations
- We may disclose de-identified information for approved
research or statistics projects, subject to ethics oversight
and confidentiality commitments
Vendors, Consultants, and Other Third-Party Service
Providers. We may share your data with third-party vendors, service providers,
contractors, or agents (
The
- Advertising, Direct Marketing, and Lead Generation
- Cloud Computing Services
- Communicate and Chat with Users
- Content
Optimization
- Functionality and Infrastructure
Optimization
- Invoice and Billing
- Retargeting Platforms
- Social Media Sharing and Advertising
- User Commenting and Forums
- Web and Mobile Analytics
- Website Hosting
- Website Testing
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to
gather information when you interact with our
Services. Some online tracking technologies help
us maintain the security of our Services
We also permit third parties and service
providers to use online tracking technologies on
our Services for analytics and advertising,
including to help manage and display
advertisements, to tailor advertisements to your
interests, or to send abandoned shopping cart
reminders (depending on your communication
preferences). The third parties and service
providers use their technology to provide
advertising about products and services tailored
to your interests which may appear either on our
Services or on other websites.
To the extent these online tracking technologies
are deemed to be a
Specific information about how we use such
technologies and how you can refuse certain
cookies is set out in our Cookie Noticehttps://betterloveinstitute.com/de/privacy/ Remarketing with Google Analytics Google Analytics Demographics and Interests
Reporting
Google Analytics
We may share your information with Google Analytics to track and6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own. Our servers are located inUnited States United States,
If you are a resident in the European Economic
Area (EEA), United Kingdom (UK), or Switzerland,
then these countries may not necessarily have
data protection laws or other similar laws as
comprehensive as those in your country. However,
we will take all necessary measures to protect
your personal information in accordance with
this Privacy Notice and applicable law.
European Commission's Standard Contractual
Clauses:
We have implemented measures to protect your
personal information, including by using the
European Commission's Standard Contractual
Clauses for transfers of personal information
between our group companies and between us and
our third-party providers. These clauses require
all recipients to protect all personal
information that they process originating from
the EEA or UK in accordance with European data
protection laws and regulations.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to We will only keep your personal information for
as long as it is necessary for the purposes set
out in this Privacy Notice, unless a longer
retention period is required or permitted by law
(such as tax, accounting, or other legal
requirements).
When we have no ongoing legitimate business
need to process your personal information, we
will either delete or
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of We have implemented appropriate and reasonable
technical and
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to We do not knowingly collect, solicit data from,
or market to children under 18 years of ageoffice@betterloveinstitute.com
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions (like
We will consider and act upon any request in
accordance with applicable data protection laws.
If you are located in the EEA or UK and you
believe we are unlawfully processing your
personal information, you also have the right to
complain to your Member State data protection
authority or UK data protection authority.
If you are located in Switzerland, you may
contact the Federal Data Protection and
Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your
personal information,
However, please note that this will not affect
the lawfulness of the processing before its
withdrawal nor,
Opting out of marketing and promotional
communications: You can unsubscribe from
our marketing and promotional communications at
any time by
No mobile information will be shared with third
parties or affiliates for marketing or promotional
purposes. Information sharing to subcontractors in
support services, such as customer service, is
permitted. All other use case categories exclude
text messaging originator opt-in data and consent;
this information will not be shared with third
parties.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Contact us using the contact information provided.
Upon your request to terminate your account, we
will deactivate or delete your account and
information from our active databases. However, we
may retain some information in our files to
prevent fraud, troubleshoot problems, assist with
any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services
of our Services. https://betterloveinstitute.com/de/privacy/ .
If you have questions or comments about your
privacy rights, you may email us at office@betterloveinstitute.com .
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ( California law requires us to let you know how we
respond to web browser DNT signals. Because there
currently is not an industry or legal standard for
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique personal
identifier, online identifier, Internet
Protocol address, email address, and
account name |
Gender, age, date of birth, race and
ethnicity, national origin, marital
status, and other demographic data | ||
Transaction information, purchase
history, financial details, and payment
information | ||
Fingerprints and voiceprints | ||
Browsing history, search history,
online | ||
Device location | ||
Images and audio, video or call
recordings created in connection with
our business activities | ||
Business contact details in order to
provide you our Services at a business
level or job title, work history, and
professional qualifications if you apply
for a job with us | ||
Student records and directory
information | ||
Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
preferences and characteristics | ||
We only collect sensitive personal information,
as defined by applicable privacy laws or the
purposes allowed by law or with your consent.
Sensitive personal information may be used, or
disclosed to a service provider or contractor, for
additional, specified purposes. You may have the
right to limit the use or disclosure of your
sensitive personal information.
We may also collect other personal information
outside of these categories through instances
where you interact with us in person, online, or
by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services and
to respond to your inquiries.
- Category A -
As long as the user has an account with us
- Category
C - As long as the user has an account with us
- Category
F - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
We collect and share your
personal information through:
- Targeting cookies/Marketing
cookies
- Social media cookies
- Beacons/Pixels/Tags
Will your information
be shared with anyone
else?
We may disclose your
personal information with
our service providers
pursuant to a written
contract between us and
each service provider.
Learn more about how we
disclose personal
information to in the
section,
We may use your personal
information for our own
business purposes, such as
for undertaking internal
research for technological
development and
demonstration. This is not
considered to be
- Category A.
Identifiers
- Category
B . Characteristics of protected classifications under state or federal law
- Category
C . Commercial information
- Category
F . Geolocation data
The
categories
of third
parties to
whom we
disclosed
personal
information
for a
business or
commercial
purpose can
be found
under
We have
sold or
shared the
following
categories
of
personal
information
to third
parties in
the
preceding
twelve
(12)
months:
Taboola Google
Ads Meta
Ads TikTok
Ads Google
Ads
Remarketing
Facebook
Remarketing Facebook
Custom
Audience Google
Tag
Manager Facebook
Ads
conversion
tracking Facebook
Analytics Google
Ads Google
Analytics TikTok
Ads
conversion
tracking https://betterloveinstitute.com/contact/ , office@betterloveinstitute.com ,
office@betterloveinstitute.com
or
Better Love Institute
Ing. Grall Birkenweg
11 4050 Traun Upper
Austria Austria
have
the
right
to
request
access
to
the
personal
information
we
collect
from
you,
details
about
how
we
have
processed
it,
correct
inaccuracies,
or
delete
your
personal
information.
You
may
also
have
the
right
to https://betterloveinstitute.com/contact/
The
categories
of
third
parties
to
whom
we
sold
personal
information
are:
The
categories
of third
parties to
whom we
shared
personal
information
with are:
- Advertising, Direct Marketing, and Lead Generation
- Retargeting Platforms
- Web and Mobile Analytics
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right
to
know whether
or not we
are processing
your personal
data
- Right
to
access your
personal
data
- Right
to
correct inaccuracies
in your
personal
data
- Right
to
request the deletion
of your personal
data
- Right
to
obtain
a
copy of the
personal
data you
previously
shared
with us
- Right
to
non-discrimination for exercising
your rights
- Right
to opt
out of the
processing
of your personal
data if it
is used for
targeted
advertising
, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
How to Exercise Your Rights
To exercise these rights, you can contact us You can
opt out
from the
selling
of your
personal
information,
targeted
advertising,
or
profiling
by
disabling
cookies
in
Cookie
Preference
Settings.
Under
certain
US state
data
protection
laws,
you can
designate
an
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. If you
submit
the
request
through
an
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by an
updated
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you mayIng. Grall